General Disclaimer

Thank you for visiting Akins Heating and Air and reviewing our Privacy Policy. We take your privacy seriously. We will not collect any personal information about you unless you choose to provide that information to us. If you choose to provide us with your information, it will be used for the express purpose for which it was intended. This includes reviews, testimonials, and contact information if you try to contact us through our online forms. As a reminder, if you visit a link outside of AkinsHeatingandAir.com you are subject to that sites privacy policy.

Information Collected and Stored Automatically

AkinsHeatingandAir.com automatically collects some technical information when you visit the site in order to give you the best possible browsing experience. Tools such as Google Analytics are used as web measurement technologies to better understand our audience and track how visitors use and interact with our website. This data collected is used to improve our user interface, diversify content, products, track operational problems, prevent fraud and improve effectiveness, security, and integrity of the site. This information does not identify you personally.

This information is only used to better serve you with the products and/or services we offer. We use this data to learn about the number of visitors we have on our site, how long they stay, and what technologies/devices they access our site on. We never track or record information that can identify you or others as individuals and their visits and do not share this information with anyone outside Akins Heating and Air, Inc. unless for law enforcement purposes.

Third-parties also track how you may use our website and advertise to you through banner ads or other kinds of ads on other websites. They do this by dropping cookies in your browser.

Cookies

We also use cookies through Google Analytics to differentiate between new and returning users. Cookies do not last forever. After sometime they expire. Again these cookies help us understand how our visitors are coming to our website and how they are using it. We use this data to better understand our customers so that we can create a better user experience while you are on our site. This also helps determine what kind of information our customers need so that we can make that easily accessible to you

By default, cookies are usually enabled on your browser. You can disable these cookies if you wish by visiting the the support page for the browser you are using. However if you disable cookies, it is possible that some functionality on our website may stop working.

We also work with some third-parties that help us in advertising that may drop cookies into your browser so that they advertise to you on other sites (e.g. banner ads).

Information Collected from Interactive Forms

AkinsHeatingandAir.com provides interactive forms for the sole purpose of providing you with as much information and/or support for our products and services. We also use it as a way for you the customer to be able to get in contact us if you have questions about our products, promotions, or services. With that being said, when filling out a form, you voluntarily submit personal information (such as an e-mail address or name). This occurs when you try to contact us through one of our online forms. This information is not shared with third parties.

Children’s Privacy

Because we care about the safety and privacy of children online we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). We do not knowingly contact or collect personal information from children under 13. AkinsHeatingandAir.com is not intended to solicit information of any kind from children under 13. We encourage parents to monitor their children’s online activity.

Due to the accessibility of devices connected to the internet, it is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we can verify this information, we will immediately obtain parental consent or otherwise delete the information from site’s servers.

Social Media and Third Party Websites

Akins Heating and Air uses some social media tools and websites to interact with its customers. Social media sites are used to publicize programs, sales, services and products to engage with members of the public. We do not use third party sites to solicit or collect personal information. From time to time, we may collect reviews that have been written by our customers and display them on our website. Our privacy policy does not extend to these social media sites or other third party sites. You are subject to the privacy policy of those third-party sites once you leave AkinsHeatingandAir.com.