We have used 3 different AC companies since moving to the area 14 years ago, disappointed with each. With Akins first service call, we felt comfortable and trusted the technician. We had a big project with several techs in our home over a few days, they were all polite, tidy, knowledgeable — we felt perfectly at ease with them in our home. Mr. Faught’s communication and follow-up were excellent, we were never left hanging, they completed everything he said they were going to do, using the company’s resources for trouble shooting when necessary. We have recommended Akins Heating and AC to our friends and neighbors without reservation.